Building Your Business with Conversational Commerce

A talk by Chris Snyder
Senior Community Manager, Shopify Spaces, Shopify

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About this talk

Getting your site traffic to convert is largely about trust and building a relationship. Conversational Commerce plays an essential role in nurturing and cultivating lasting relationships that allow you to retain customers and increase sales.

Session takeaways:

  • Learn what is "Conversational Commerce" and why is it important?
  • Understand why should every business implement a chat feature into their business model?
  • Can a single addition to a business really increase sales, customer engagement and make your ad spend more effective?

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Chris Snyder

Chris Snyder is the Senior Community Manager for Shopify Spaces. After spending 15 years in both small business and corporate management Chris has owned and operated nearly a dozen small businesses both in the United States and internationally. He has worked with Shopify Los Angeles for the last 3 years using his experiences and background to help others succeed

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